A member of staff is always on standby from 08.00 to 22.00 UK time, 7 days a week. On this basis, we aim to respond to all requests within 1-2 hours. At worst case we can normally respond within 12 hours.

The following email addresses are available (existing members please quote membership number):

• For sales enquires, send an email to sales@my-webspace.com with any questions you may have.
• For technical support, click here first to visit our support pages, you may find the answer you are looking for much quicker this way. If you still require tech support for any reason, however, then email us at support@my-webspace.com.
• For any enquiries about your account or payment options, send an email to accounts@my-webspace.com.
• If you have any comments (suggestions, ideas, compliments, complaints, etc) about our service, then email us at comments@my-webspace.com.

Additionally, there are on-line forms available for the following requests:

• To have someone from my-webspace.com contact you by telephone or email to discuss your requirements, click here to find out more about how we can help you.
• To order a hosting plan or an extra, click here.

And, for members only:

• To add, edit or delete a sub-domain on your domain, click here to login.
• To add, edit or delete an email address on your domain, click here to login.
• To add, edit or delete an ODBC connection (DSN) on your domain, click here to login.
• To edit your membership details or view your account, click here to login.
• To participate in the We PAY YOU scheme by referring a customer, click here to login.